Customer Care Representative
Bangor, PA Bangor, PA Part-time Full-time Part-time Full-time $15.
20 an hour $15.
20 an hour 18 hours ago 18 hours ago 18 hours ago Description:
NOW HIRING CUSTOMER SERVICE REPRESENTATIVES IN BANGOR, PA!BEGIN THE FALL SEASON WITH A NEW CAREER! Do you like learning new things? Are you someone who enjoys helping others? Come join Berkheimer Tax Innovations' Customer Care team in Bangor, PA! Tax experience is not required - We will train you! WHAT YOU'LL DO:
As a Customer Care Representative, you enjoy finding solutions to better serve our taxpayers.
Responsibilities include:
Answer phones in a busy call-center environment Maintain positive & timely communication with customers Use problem solving skills to answer difficult taxpayer inquiries Exhibit patience & understanding when handling taxpayer issues Navigate & research between numerous accounts & software programs Meet personal, company, & client production goals SCHEDULE
LOCATION:
Full-time or Part-time schedule available Full-time:
Monday - Friday, 8 am - 4:
30 pm Part-time:
Monday-Thursday, 9 am - 2 pm No weekends! On-site in our Bangor, PA office Once released from initial trainings ( 4 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained PAY
Benefits:
$15.
20/hour
monthly bonus opportunity on top of hourly rate! On the job, paid training to help you succeed Medical, Dental, Vision & Life Insurance Wellness Program including physical, emotional, and financial wellness Paid Holidays, Vacation, Sick, and Personal Time 401(k) with Profit Sharing Employee Assistance Program Voluntary Benefit Plans FSA & HSA Options Casual business work environment Requirements:
MINIMUM REQUIREMENTS High School Diploma or equivalent Minimum 1-3 months related experience and/or training Excellent attitude Computer and keyboarding skills Willingness to learn a wealth of Pennsylvania tax information Prior clerical experience and/or customer service experience is helpful, but not required WHY WORK FOR BERHEIMER TAX INNOVATIONS?You will be part of a company that has been supporting your local communities for over 80 years.
The dedication to our communities is just as important as our dedication to our employees!At Berkheimer Tax Innovations you will be a valued member of our team.
We provide extensive on-the-job training, a supportive team environment, and resources to contribute to your overall success.
Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer.
All positions are subject to a clean drug screen and successful background check including professional references.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
20 an hour $15.
20 an hour 18 hours ago 18 hours ago 18 hours ago Description:
NOW HIRING CUSTOMER SERVICE REPRESENTATIVES IN BANGOR, PA!BEGIN THE FALL SEASON WITH A NEW CAREER! Do you like learning new things? Are you someone who enjoys helping others? Come join Berkheimer Tax Innovations' Customer Care team in Bangor, PA! Tax experience is not required - We will train you! WHAT YOU'LL DO:
As a Customer Care Representative, you enjoy finding solutions to better serve our taxpayers.
Responsibilities include:
Answer phones in a busy call-center environment Maintain positive & timely communication with customers Use problem solving skills to answer difficult taxpayer inquiries Exhibit patience & understanding when handling taxpayer issues Navigate & research between numerous accounts & software programs Meet personal, company, & client production goals SCHEDULE
LOCATION:
Full-time or Part-time schedule available Full-time:
Monday - Friday, 8 am - 4:
30 pm Part-time:
Monday-Thursday, 9 am - 2 pm No weekends! On-site in our Bangor, PA office Once released from initial trainings ( 4 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained PAY
Benefits:
$15.
20/hour
monthly bonus opportunity on top of hourly rate! On the job, paid training to help you succeed Medical, Dental, Vision & Life Insurance Wellness Program including physical, emotional, and financial wellness Paid Holidays, Vacation, Sick, and Personal Time 401(k) with Profit Sharing Employee Assistance Program Voluntary Benefit Plans FSA & HSA Options Casual business work environment Requirements:
MINIMUM REQUIREMENTS High School Diploma or equivalent Minimum 1-3 months related experience and/or training Excellent attitude Computer and keyboarding skills Willingness to learn a wealth of Pennsylvania tax information Prior clerical experience and/or customer service experience is helpful, but not required WHY WORK FOR BERHEIMER TAX INNOVATIONS?You will be part of a company that has been supporting your local communities for over 80 years.
The dedication to our communities is just as important as our dedication to our employees!At Berkheimer Tax Innovations you will be a valued member of our team.
We provide extensive on-the-job training, a supportive team environment, and resources to contribute to your overall success.
Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer.
All positions are subject to a clean drug screen and successful background check including professional references.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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