Security Operations Center Dispatcher
Bangor, PA Bangor, PA Full-time Full-time Up to $29 an hour Up to $29 an hour Job
Summary:
Security Operations Center Officers are responsible functioning as the radio systems administrator for all BioSpectra locations and coordinating all radio communications, dispatching Patrol, Maintenance and other departments and personnel as needed.
Providing incident response support, verifying the security of BioSpectra facilities, providing and coordinating all site emergencies such as Fire and Police response and HAZMAT response.
Also ensuring that weekly and monthly test are conduct on all monitor equipment are execute.
Additionally, they secure and safeguard the facility and surrounding areas remotely by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs and other required documentation.
Pay:
Up to $29.
00 an hour Schedule:
Rotating bi-weekly schedule:
Week 1:
Monday, Tuesday, Friday, Saturday and Sunday Week 2:
Wednesday and Thursday (Having every other weekend off.
) 12 Hour Shift (Night only available) Night shift:
6:
00pm to 6:
30am (additional 15% shift differential) Essential Duties and
Responsibilities:
Monitor television and Internet resources, within the guidelines of the BioSpectra Information Services Usage Agreement, for impending weather and traffic conditions.
Control access to all BioSpectra locations as needed or directed, by strictly enforcing the Badge /Fob Access Policy.
Monitor all telephone lines in the Security Operations Center both non-emergency and emergency calls Assist with Patrol Officers, Supervisors, Managers, Visitors, Contractors and Employees throughout the tour of duty regarding a variety of conditions such as suspicious activity, various access related questions and requests, safety hazards, maintenance equipment failures and alarms, security equipment failures and alarms, requests for services from escorts to emergencies and various other conditions.
Be trained and thoroughly familiar with the Closed-Circuit Television system (CCTV), monitor areas from which calls for assistance.
Review Pass-down Book daily to keep track of the previous day's activities Log daily activities, incidents, and alarm activities into the Pass-down Book Run daily test to ensuring all CCTV(s) are functional; report technical malfunctions Monitor EHSS inbox, taking the appropriate action Dispatch EHSS Tech's to all alarm notifications to investigate alarms Answers high volume incoming calls from employees, contractors, and personnel Covers the Badge Administrator when needed Run weekly test of the duress /panic buttons Keeps close communication with EHSS patrol officers Manages and responds to security incidents and events Assist and directs vendors when on site Assist with medical, fire, and security emergencies, calling local authorities when appropriate Maintains and performs EHSS Inspection Checklist daily per SOP.
Secures premises and personnel by patrolling property, building, and door access points.
Maintain daily log of employees on/off property.
Maintain safe employee entrance & exit walkways; perform removal of debris and snow as needed.
Maintain a clean work area.
Answers high volume incoming calls from employees, contractors, vendors and Biospectra personnel Prevents losses and damage by reporting trespassers to the proper personnel.
Completes accident reports when applicable.
Assist with development and implementation of EHSS policies Dispatch Medical, Fire, and Hazmat emergencies, and Environmental authorities when appropriate Assists Human Resources with termination procedure Maintain/Compile/Issue hard keys Assist Operations in door numbering and door/zone mapping Monitor Alarm and Camera Systems.
Make notifications when needed.
o Inspect EHSS Equipment to ensure functionality and readiness in the event it is needed.
Examples include:
Eye Wash, - Safety Showers, -Fire Extinguishers, Spill Kits, PPE o o o o Inventories, etc.
Generate inspection report and make notifications required to have repairs made.
Participate in Safety Committee meetings and activities.
Complete Audits to ensure compliance.
Report findings to manager.
Develop/Write SOP's if necessary Cross trained in all aspects of EHSS Tech day to day duties to assist when needed.
Performs other related duties as assigned
Qualifications:
High school diploma or equivalent; a degree in criminal justice, security management or related field is preferred.
Experience as a security team leader or a similar role in a corporate or industrial setting.
Knowledge of security protocols, emergency response procedures, and safety practices.
Excellent leadership and communication skills.
Ability to handle high-pressure situations calmly and efficiently.
Good analytical and problem-solving skills.
Strong attention to detail.
Physical fitness and the ability to stand or walk for extended periods.
Excellent written and verbal communication skills.
Ability to work with confidential and classified information.
Proficient with Microsoft Office Suite or related software.
Physical Requirements:
Lift up to 20 lbs.
occasionally Prolonged periods sitting at a desk and working on a computer Ability to see and distinguish color Bend, stoop, and carry Repeating motion that may include wrists, hands, and fingers Rotating bi-weekly schedule:
Week 1:
Monday, Tuesday, Fridya, Saturday and Sunday.
Week 2:
Wednesday and Thursday.
(Every other weekend off) 12 hour Shift (Night only available) Night Shift:
6:
00pm to 6:
30am (additional 15% shift differential).
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Security Operations Center Officers are responsible functioning as the radio systems administrator for all BioSpectra locations and coordinating all radio communications, dispatching Patrol, Maintenance and other departments and personnel as needed.
Providing incident response support, verifying the security of BioSpectra facilities, providing and coordinating all site emergencies such as Fire and Police response and HAZMAT response.
Also ensuring that weekly and monthly test are conduct on all monitor equipment are execute.
Additionally, they secure and safeguard the facility and surrounding areas remotely by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs and other required documentation.
Pay:
Up to $29.
00 an hour Schedule:
Rotating bi-weekly schedule:
Week 1:
Monday, Tuesday, Friday, Saturday and Sunday Week 2:
Wednesday and Thursday (Having every other weekend off.
) 12 Hour Shift (Night only available) Night shift:
6:
00pm to 6:
30am (additional 15% shift differential) Essential Duties and
Responsibilities:
Monitor television and Internet resources, within the guidelines of the BioSpectra Information Services Usage Agreement, for impending weather and traffic conditions.
Control access to all BioSpectra locations as needed or directed, by strictly enforcing the Badge /Fob Access Policy.
Monitor all telephone lines in the Security Operations Center both non-emergency and emergency calls Assist with Patrol Officers, Supervisors, Managers, Visitors, Contractors and Employees throughout the tour of duty regarding a variety of conditions such as suspicious activity, various access related questions and requests, safety hazards, maintenance equipment failures and alarms, security equipment failures and alarms, requests for services from escorts to emergencies and various other conditions.
Be trained and thoroughly familiar with the Closed-Circuit Television system (CCTV), monitor areas from which calls for assistance.
Review Pass-down Book daily to keep track of the previous day's activities Log daily activities, incidents, and alarm activities into the Pass-down Book Run daily test to ensuring all CCTV(s) are functional; report technical malfunctions Monitor EHSS inbox, taking the appropriate action Dispatch EHSS Tech's to all alarm notifications to investigate alarms Answers high volume incoming calls from employees, contractors, and personnel Covers the Badge Administrator when needed Run weekly test of the duress /panic buttons Keeps close communication with EHSS patrol officers Manages and responds to security incidents and events Assist and directs vendors when on site Assist with medical, fire, and security emergencies, calling local authorities when appropriate Maintains and performs EHSS Inspection Checklist daily per SOP.
Secures premises and personnel by patrolling property, building, and door access points.
Maintain daily log of employees on/off property.
Maintain safe employee entrance & exit walkways; perform removal of debris and snow as needed.
Maintain a clean work area.
Answers high volume incoming calls from employees, contractors, vendors and Biospectra personnel Prevents losses and damage by reporting trespassers to the proper personnel.
Completes accident reports when applicable.
Assist with development and implementation of EHSS policies Dispatch Medical, Fire, and Hazmat emergencies, and Environmental authorities when appropriate Assists Human Resources with termination procedure Maintain/Compile/Issue hard keys Assist Operations in door numbering and door/zone mapping Monitor Alarm and Camera Systems.
Make notifications when needed.
o Inspect EHSS Equipment to ensure functionality and readiness in the event it is needed.
Examples include:
Eye Wash, - Safety Showers, -Fire Extinguishers, Spill Kits, PPE o o o o Inventories, etc.
Generate inspection report and make notifications required to have repairs made.
Participate in Safety Committee meetings and activities.
Complete Audits to ensure compliance.
Report findings to manager.
Develop/Write SOP's if necessary Cross trained in all aspects of EHSS Tech day to day duties to assist when needed.
Performs other related duties as assigned
Qualifications:
High school diploma or equivalent; a degree in criminal justice, security management or related field is preferred.
Experience as a security team leader or a similar role in a corporate or industrial setting.
Knowledge of security protocols, emergency response procedures, and safety practices.
Excellent leadership and communication skills.
Ability to handle high-pressure situations calmly and efficiently.
Good analytical and problem-solving skills.
Strong attention to detail.
Physical fitness and the ability to stand or walk for extended periods.
Excellent written and verbal communication skills.
Ability to work with confidential and classified information.
Proficient with Microsoft Office Suite or related software.
Physical Requirements:
Lift up to 20 lbs.
occasionally Prolonged periods sitting at a desk and working on a computer Ability to see and distinguish color Bend, stoop, and carry Repeating motion that may include wrists, hands, and fingers Rotating bi-weekly schedule:
Week 1:
Monday, Tuesday, Fridya, Saturday and Sunday.
Week 2:
Wednesday and Thursday.
(Every other weekend off) 12 hour Shift (Night only available) Night Shift:
6:
00pm to 6:
30am (additional 15% shift differential).
Estimated Salary: $20 to $28 per hour based on qualifications.
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